Shipping
Suburban Seating is your premier source for replacement truck seats and accessories, shipping worldwide through a network of carriers to ensure the best service and price for our customer. We maintain an extensive inventory to reduce lead times on the orders that just can’t wait. Please check our complete store policies.
Shipping Charges
Suburban Seating ships worldwide through a network of carriers to ensure the best service and price for our customer. Domestic shipping within the continental US for items in our online store varies by item. Please visit the individual product pages to see the corresponding charges for your product interest.
To ensure proper delivery, and for the protection of our clients, all orders are shipped with a signature required upon delivery. If the receiver does not sign for delivery of the package by the 3rd delivery attempt or if the package is not picked up from the local access location within the carrier's specified allotted time frame, the package will be returned to Suburban Seating & Safety and the return policy will apply.
Please contact our customer service department for shipping charges on all products outside of our online web store, shipping outside of the continental US, and bulk order shipping. We cannot ship to a P.O. Box.
All orders received by 1:30 PM EST for in stock items will ship same day. Orders received after 1:30 PM EST for in stock items will ship the next business day. All urgent orders for in stock items will ship same day as long as our trucks haven't picked up for the day. All lead times listed on our site for out of stock items are estimates and do not include travel time from our location to yours.
We are here to meet your urgent needs! If you need an order expedited, please contact our customer service department and we will process your order accordingly. Please note: once guaranteed deliveries have been picked up by the carrier, it is the carrier's responsibility to deliver the items on time. Once a shipment is processed, the product is in the hands of the carrier and delivery time is determined by their schedule. We strive to provide accurate shipment timelines based on information provided by the carrier, but Suburban Seating & Safety cannot guarantee delivery time once it leaves our door. Please contact the carrier on your receipt for delivery status using the tracking number provided. Please contact customer service should you need your tracking number.
At the customer's request, we will gladly make arrangements for redelivery or change of address with our shipping carriers when possible. Each carrier has different rules and fees regarding changes to a shipment. Customers requesting these changes after the product has been shipped will be charged the associated fee and in some cases may be responsible for contacting the carrier directly to arrange changes to the delivery.
The Freight quote that has been provided is based on and charged according to the shipping location information provided by the customer. Should the information provided by the customer prove to be inaccurate or should modifications be made, the customer is responsible for any additional freight or shipping costs associated with that shipment. This includes but is not limited to: Re-delivery charges, Change of Address Charges, Residential Delivery charges, Delivery Appointment fees, Lift Gate charges, Government/Military Delivery charges, Inside delivery charges, and/or customs fees. Any of these additional fees may be charged to the customer without notice after the delivery is completed.
Avoid Shipping - Pick-up Available
Suburban Seating is conveniently located in New Jersey right off all several major highways including Route 80, Route 46, Route 95, Route 17, Route 3, and the Garden State Parkway. We are 10 miles from the George Washington Bridge and 7 miles from the Vince Lombardi Service Area on the New Jersey Turnpike.
Come visit our 'try-before-you-buy' showroom where you can select from our extensive, in-stock inventory or pick up your pre-ordered seats.
Orders held for customer pick-up will be stored for 2 weeks from the date on your invoice. After 2 weeks, the order will be shipped to the customer at the customer's expense.
We are open Monday - Friday, 8AM - 6PM. Our knowledgeable team is here to meet your seating needs.
Contact us today to inquire about our custom designed seating products, heavy truck seats, ergonomically designed truck seats, replacement seat cushions, replacement back cushions, aftermarket seating for construction equipment, pickup truck seats, bus seats, medium duty truck seats, tractor seats, specialty vehicle seats, sport utility vehicles (SUV) seats, transporters, off road equipment seats, camper van seats, and more.
UPS My Choice
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